Every Work Order, Tracked From Request to Close-Out
Create, assign and follow every job in real time — no more paper tickets, group chats or spreadsheets to know what's actually happening.
TRUSTED BY OPERATIONS TEAMS ACROSS
Results teams see after switching to FVOPEX
Illustrative benchmarks based on typical outcomes reported by operations teams — your results will vary by team size and volume.
Faster work order resolution
Fewer missed or lost requests
On-time completion rate
Average response time saved per week
"Nothing gets lost anymore. Every request turns into a work order automatically, and I can see exactly who's doing what, right now."Maintenance Supervisor · Facilities · replace with real customer quote
Untracked requests quietly become emergencies
Without one shared queue, small issues sit unassigned until they turn into costly, unplanned downtime.
Requests fall through the cracks
Emails, texts and verbal requests get lost before anyone is assigned.
No visibility into priority
Urgent jobs sit behind routine ones with no way to tell them apart.
Manual assignment delays
Supervisors lose hours a week just deciding who should take each job.
No accountability trail
Without a record, there's no way to know what was done, by whom, or when.
Everything you need to run the work order queue
Purpose-built tools that keep every request moving from open to closed.
Create Work Orders in Seconds
Log a request from desktop or mobile with a few taps — no forms to hunt for.
Smart Technician Assignment
Route jobs by skill, site or current workload, automatically or by hand.
Priority & SLA Management
Set priority levels and response targets so urgent work never waits.
Mobile Updates From the Field
Technicians update status, notes and time straight from the job site.
Documents & Photo Attachments
Attach manuals, photos and sign-offs directly to the work order.
Approval Workflows
Route completed or high-cost work through the right sign-off, automatically.
Follow every job from request to report
One consistent path so nothing gets skipped and nothing gets stuck.
Request Submitted
From the app, a QR code, or an email inbox.
Triaged & Prioritized
Set priority, category and required parts.
Assigned
Routed to the right technician automatically.
In Progress
Live status and notes update from the field.
Completed
Sign-off, parts used and time are logged.
Closed & Reported
Rolls straight into asset history and reporting.
Know the status of every job, instantly
Supervisors see the whole queue at a glance; requesters know exactly where their ticket stands.
- Live status updates as technicians work
- Automatic escalation when a job runs overdue
- SLA countdown timers on every priority job
- Automatic notifications back to the requester
Work orders connect to everything else
Every job pulls from the same asset record and feeds the same reports — nothing to re-enter, nothing to reconcile.
Common questions about Work Orders
Can't find what you're looking for? Reach out and we'll walk you through it.
Can requesters submit work orders without logging in?
Yes — a public QR code or short link lets anyone submit a request straight into your queue, no account required.
Can work orders be assigned automatically?
Yes. Set rules by site, skill or category and FVOPEX routes each new request to the right technician on its own.
What happens when a job misses its SLA?
Overdue jobs escalate automatically — the supervisor is notified and the priority is raised so it doesn't get buried.
Do technicians need internet access to update a work order?
No. The mobile app works offline and syncs every update the moment a connection is available again.
See FVOPEX Work Orders in action
Book a 20-minute walkthrough with our team — no commitment required.